Embracing digital innovation, we have enhanced our Annual Report with multiple user-friendly, digitally enabled access points. These solutions ensure seamless navigation, greater interactivity, and deeper insights for all stakeholders.
At NDB, we are shaping a landscape where growth flourishes in harmony, much like a Japanese garden rooted in balance, resilience, and purpose.
This year, we extended our commitment to adaptability by introducing a dynamic microsite for our 12th Integrated Annual Report, ensuring seamless access to our progress. We invite you to explore this space, and discover how we have optimised growth and sustainability for our people and communities.
including corporate banking, project financing, retail banking products and services, digital financial services and empowering the women’s market segment among others.
reinforcing our commitment to human rights, labour, environment, and anti-corruption, while aligning our operations with the UN Sustainable Development Goals (UNSDGs).
for our Information Security Management System (ISMS) making NDB the first commercial bank in the country to achieve three main globally recognised ISO certifications for IT operations and IT security.
Inspired by Japanese gardens rooted in simplicity, structure, and balance we cultivate sustainable growth while delivering enduring value.
Click to find our approach to unlocking prosperity
We generated tangible value for our stakeholders during the year by continuing to drive sustainable growth, enhancing financial resilience, improving our customer and employee propositions and delivering on our ESG commitments
The record-breaking profit reported for the year made a significant milestone in the Group’s growth trajectory, with all key performance indicators (KPIs) and shareholder metrics showing substantial improvements.
We continued to closely monitor developments in the market, proactively responding with strategic interventions to ensure resilience, and sustainable growth. Our strategic response to industry dynamics and the resultant performance can be viewed below.
Read about our Operating EnvironmentIn presenting our Strategy in this Annual Report with greater clarity, we have condensed our strategic focus to three key strategic pillars - Business Focus, Operational Excellence and Empowered Stakeholders.
Whilst each strategic pillar will have its own short to long term focus, the purpose of this depiction is to demonstrate how all of the Group’s efforts are ultimately directed towards empowering our stakeholders and supporting them in unlocking prosperity.
Discover our Blueprint for Smart Growth
The Bank operates through five strategically structured business lines, catering to all our key customer segments. As Sri Lanka’s economy has evolved, so too have our business lines, continuously refining their offerings to ensure that every customer segment we serve benefits from the most effective financial solutions.
Read Business Lines Performance Review in depth
We introduced several innovative products, including NDB PIXEL, and launched the country’s first wearable payment solution, the NDB WriztPay band.
We continued to strengthen our SME digital value proposition NEOSBIZ while actively driving digitisation of the SME sector.
2024 also witnessed the launch of “Tradelinc’, our tailor-made digital solution for suppliers, distributors, and corporates to manage trade-related transactions.
Achieving a key milestone in the Bank’s sustainable financing journey, NDB’s Sustainable Bond Framework obtained an independent assessment and “Good” rating from Sustainable Fitch based on internationally recognised principles.
Our six capitals and how we deploy them in driving smart growth and prosperity
Read our Capital Management Review in depth
spent on sustainability initiatives, reinforcing our commitment to social responsibility.
invested in training and development, fostering employee growth and expertise.
in deposits obtained through the branch network, strengthening financial stability.
Healthy growth in core revenue streams, including a 9% rise in non-fund-based income.
in carbon footprint, contributing to a greener and more sustainable future.
in digital transaction volume, reflecting the growing adoption of digital banking.
Robotic Process Automation in Place.
For the purpose of reporting financial performance, the Bank represents National Development Bank PLC, separate financial statements and the Group represents the Bank and the subsidiary companies
Chart Generator
Today, we are fostering an ecosystem where collective strength fuels enduring progress, ensuring stability and shared prosperity for years to come. As Sri Lanka's economy moves towards recovery and growth, we remain committed to our strategy of smart growth.
continue exploring opportunities in renewable energy while strengthening our ESMS to integrate environmental and social considerations into credit evaluations.
continue to enhance our digital value proposition by investing in cost-effective, high-impact technology upgrades.
expand financial services access for underserved communities, focusing on women entrepreneurs and small businesses.
foster continuous learning and mentoring, equipping employees with future-ready skills while advancing our diversity agenda to expand the talent pool.